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Frequently Asked Questions

Just how much will Call New York charge me to clean my home?

At Call New York, we don’t have actually one set rate for cleaning a customer’s house. Instead, we pertain to your house for a totally free quote and base our prices on a variety of aspects, including the number of kids and pets you have, the size of the home and other things that might impact the time it takes to make your home pristine. We then customize the cost based upon your individual requirements. Since the quote is complimentary, you have nothing to lose by making the call and setting up a visit so we can come to a price.

Do I need to supply any cleaning products?

No. The crews at Call New York bring their own products and cleaning products so we don’t need to utilize any of yours. The best part is that it’s all consisted of in our low price so you do not need to stress over the quantity of products that we use.

I have allergic reactions. Are your cleaning supplies hypoallergenic?

Yes. We utilize non-toxic and hypoallergenic cleaning products whenever possible. If you have allergic reactions, let us know when we come out to offer you a price quote so we can be sure to make a note that just hypoallergenic materials must be utilized when cleaning your home.

How typically will you clean my home?

When you call Call New York, you can establish a schedule with our office staff that fulfills your requirements. Whether you want us to clean it a couple times a week or just when a month, we can do that for you. We can likewise clean your house just when you call us if that works for you, too.

Do I need to be house for you to come and clean up?

No. Many of our customers have arrangements with us so we can enter their home while they are at work, on vacation or just out for the day. We can arrange a time to come out when you are not home so your house will be tidy when you stroll in the front door. However if you are more comfortable existing when we clean your house, we can set up that too. Just let us understand a window of time and we will do our best to be there throughout that time.

The number of crew members will be cleaning my home?

Most of the time, Call New York sends out two crew members to each job. In some circumstances, we may even send three people if it is a specifically big task. Whenever possible, we likewise try to send the exact same team to your home each time because they will recognize with what requires to be done and they can be more efficient that way.

Why should I work with Call New York instead of a private housekeeper?

When you hire Call New York, we look after whatever for you. Instead of you needing to stress over tax forms, finding trustworthy people etc, Call New York does it all for you to make the process worry-free. If you ever have an issue with one of our team members, just call us and we can take care of that so you can prevent the awkward fight yourself. We make it simple and budget friendly to keep your home clean whereas employing a personal house cleaner leaves you open for more headaches than necessary.

I have pets. Will you still clean my house?

Definitely. Our crew members have experience cleaning homes that have one family pet and even numerous pets. Due to all the pet hair and additional cleaning required, our prices may be a bit greater. However they are still competitive with other New York home cleaning companies and they are really economical.

Do you have insurance?

Yes. All of the crews we send out to clean houses are completely certified, guaranteed and bonded. They go through a screening procedure prior to they are employed and if they do not pass satisfactorily, they are not part of our home cleaning crews. This suggests you have absolutely nothing to stress over when you call Call New York for all of your New York home cleaning requirements.

Are there things that you won’t clean up?

Yes. For hygienic and health factors, we will not ask our cleaning teams to clean up any animal or bodily fluids or excrement. This means we do not clean urine, feces, vomit or blood.